EMKambo has a working Call Centre which is used to transmit agriculture knowledge and information through voice calls. KTA has established a Call Centre which comprises of sixteen mobiles lines, (Econet, Telecel and Netone), that are used to inform various value chain players about agricultural markets and commodities traded in those markets. Farmers and traders and other value chain actors all over the country interact via the call centre, making enquiries about daily prices and the prevailing demand and supply of certain commodities among other issues.
Evidence from major produce markets in Harare (Mbare and Lusaka), Mutare (Sakubva&Chipangano), Bulawayo (Malaleni&Shasha), Gweru (Kudzanayi&Kombayi), Kwekwe and Masvingo (Tafara&Garikayi) indicates a massive opportunity for leveraging agriculture information through mobile technology. Among farmers and agriculture stakeholders, a new force rooted in new tools and practices built on and around the mobile phone is rising alongside the old system of capital intensive broadcast communication in Zimbabwe. After years of being treated like passive subjects of marketing and manipulation, farmers and traders are discovering their new power and want to be heard. Networked voices are reviving social and business conversations as agriculture stakeholders share insights through mobile phones and the internet. Farmers, traders, agro-dealers and other agricultural value chain actors are hungering for meaningful connections through which they can understand agriculture as a business and decide for themselves, thus the call centre.
The eMKambo call centre provides:
-Assistance to farmers on what to plant using the Zimbabwe Crop Calendar and the demand and supply information which we gather daily from the markets across Zimbabwe.
-Information on the Current Market prices for produces using our daily price trackers from markets all over Zimbabwe.
-Sourcing produces for Companies from farmers, traders, agro-dealers, etc.
-Linking farmers, traders and agro-dealers to the markets where they can sell their goods
Our call centre numbers are: (263) 771859000-5, (263) 716331140-5, (263) 739866343-6